![]() The free shipping message lets buyers know when they can expect to receive their item and that they won't have to pay for delivery. Choose your preferred carrier(s) from the Services dropdown menu.Go to the Shipping details section when creating a listing. ![]() To appeal to buyers who need items quickly, consider adding express delivery services to your listing, such as overnight, next-day, or same-day delivery. If they're willing to pay any difference in cost, it's up to you whether to accept their request or not. Weekends and holidays aren't included in estimated delivery dates, even though some carriers deliver on weekends.Ī buyer may contact you if they specifically need a weekend delivery, or if they want a faster delivery option. For more information on how your performance is rated, see our article on Seller levels and performance standards. If an item is bought on Friday, Saturday, or Sunday, it needs to have tracking added by Monday, 11:59pm.Īlways make sure to send your items on time or your late delivery rate may be affected. For example, if a buyer pays for your item on Monday, it needs to be scanned by Tuesday, 11:59pm. If you offer 1-day handling, remember the time frame isn't based on 24 hours: it's the end of the next business day. Shorter dispatch times are always better if you can reliably meet them. We define handling time as the time it takes you to hand over the item to the shipping provider after the buyer has paid.īuyers want their purchases to arrive quickly so we recommend setting a dispatch time of no more than 2 days. The estimated delivery date shown on your listings is based on the time it takes you to pack and ship items (your handling time), and the delivery or courier services you offer. Are you a buyer looking for information on when your item will arrive? Read our article on expected delivery dates for items you've bought
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